Reason for getting in touch
We are currently experiencing an exceptionally high volume of queries to our customer service centre which is leading to delays. We apologise for the inconvenience and thank you for your patience at this time.
Did you know we offer a number of self-service options?
You can book, cancel or reschedule your driving test online. Please note that we cannot schedule driving tests by phone or email.
Difficulty accessing MyRoadSafety? See our registration and login FAQs.
If you are an essential worker who has already applied for a test and need it urgently please complete this form.
You can now also manage your theory test, your learner permit or driver's licence, and your NCT or CVR test online.
For all other urgent queries, please complete the email form below or contact our Customer Call Centre at 1890 40 60 40 or 096 25000 between the hours of 8.30 am and 5pm.