Our customer service agents cannot manage driving tests over the phone or prioritise anyone's waiting time, so we kindly ask you not to call for this information. Driving tests should be managed directly through our customer portal MyRoadSafety.ie

Top 5 driving test FAQs

1. When will I get a driving test? We have launched a new estimator tool that calculates roughly when you will get a booking invitation. Know more >

2. Does my booking invitation expire? Yes. You have 10 days to book a driving test appointment. Know more >

3. I received a booking invitation but I'm not ready to sit my test. What should I do? Don't book an appointment, just wait until you're ready and then fill in this form. This will add you back on to the invitation queue at the point you left.

4. I failed my test and have re-applied. How long do I have to wait? Don't worry, you won't go to the back of the queue. You will automatically be sent a booking invitation 6 to 8 weeks after your failed test. Know more >

5. Can I get an urgent test? No. Only critical frontline workers can be prioritised. Know more >

Self-service options

This video will show you how to apply for a driving test and add yourself to the waiting list on our customer portal MyRoadSafety.ie.

To cancel or reschedule your driving test, go to the 'My Bookings' page in your MyRoadSafety account.

You can also manage your theory test, your learner permit or driver's licence, and your NCT or CVR test online.

For other urgent queries

Please complete the email form below or contact our Customer Call Centre at 096 25000 between the hours of 8.30 am and 5pm.

We are currently experiencing an exceptionally high volume of queries to our customer service centre which is leading to delays. We apologise for the inconvenience and thank you for your patience at this time.