IMPORTANT NOTICE

 

Driving test update

Please note that our customer service agents cannot book or cancel driving tests over the phone or offer any updates on waiting times, so we kindly ask that you do not telephone our call centre for this information. 

 

Test appointments are solely by invitation

Test appointments are by invitation only so if you’re already on the driving test waiting list, no further action is needed. We’ll contact you directly when slots become available.

 

If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign in to MyRoadSafety now.

 

Urgent tests for essential workers only

Under current restrictions, we can only offer tests to essential workers. If you’re an essential worker who has already applied for a test and completed all your driver training please fill in this form and we’ll prioritise your application.

 

If you’re not an essential worker and have an upcoming appointment scheduled, please cancel your test. Don’t worry, you won’t lose your fee and you will be kept on the waiting list. Know more

 

Covid-19 safety measures

We have introduced new safety measures to the driving test which candidates must follow. Know more

 

Weather disruptions

Check if your driving test is affected by adverse weatherTests will be cancelled if conditions are unsafe.

 

Find a test centre

Make a Complaint

The Road Safety Authority (RSA) is committed to providing an excellent quality service to all our customers in an efficient, effective and caring manner. It is the policy of the RSA to listen to and act upon Customer Complaints. We endeavour to act ethically and responsibly at all times in our dealings with members of the public and customers. We shall analyse and seek to correct any reported failings and also to prevent their recurrence.

If you wish to make a complaint in relation to any of the Services we provide, you may do so by filling out the form below or using our address details on the right. Complaints will be investigated and a written acknowledgement issued to the Customer within a timeframe of 10 working days from receipt of complaint.

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