Driving test update

Please note that our customer service agents cannot book or cancel driving tests over the phone or offer any updates on waiting times, so we kindly ask that you do not telephone our call centre for this information. 


Test appointments are solely by invitation

Test appointments are by invitation only so if you’re already on the driving test waiting list, no further action is needed. We’ll contact you directly when slots become available.


If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign in to MyRoadSafety now.


Urgent tests for essential workers only

Under current restrictions, we can only offer tests to essential workers. If you’re an essential worker who has already applied for a test and completed all your driver training please fill in this form and we’ll prioritise your application.


If you’re not an essential worker and have an upcoming appointment scheduled, please cancel your test. Don’t worry, you won’t lose your fee and you will be kept on the waiting list. Know more


Covid-19 safety measures

We have introduced new safety measures to the driving test which candidates must follow. Know more


Weather disruptions

Check if your driving test is affected by adverse weatherTests will be cancelled if conditions are unsafe.


Report issues relating to Vehicle Roadworthiness, Drivers Hours, Tachographs and Unlicensed Haulage

If you wish to make a confidential complaint regarding any issues in relation to Commercial Vehicle Roadworthiness, Drivers Hours, Tachographs or Unlicensed Haulage complete the form below. If your complaint does not relate to any of the above you can submit a complaint on our General Complaints section.

Your details will not be disclosed

Please be assured that all information will be held in strict confidence.  We may require further information so please leave a contact telephone number or email address.

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