IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through MyRoadSafety.ie

 

When will I get a driving test?

In line with the easing of restrictions, we are offering driving test invitations to those who are eligible to take their test and have been waiting the longest. Know more >

 

Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal MyRoadSafety.ie to apply for a driving test and add yourself to the waiting list. This video will show you how

 

Essential Driver Training (EDT) update

Approved Driving Instructors (ADI’s) can now offer EDT to all customers so learner drivers no longer need to complete an essential worker declaration form. Know more >

 

 

Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

 

Owners & managers

Operator licensing

Operator licensing for both haulage and passenger vehicles.

Note. Publication of Convictions: In circumstances where a person or operator is convicted of a road transport related offence, details of the conviction (including name and penalty applied) will be published on the RSA website at www.rsa.ie

 

The Department of Transport issue and maintain operator licenses.

Road Haulage Operator’s Licence

You need a Road Haulage Operator’s Licence if you are carrying goods for hire or reward in a vehicle or combination of vehicles the maximum authorised weight of which is in excess of 3.5 (metric) tonnes.

"Hire or Reward" haulage arises when you are paid for carrying someone else's goods. If you do only own account work, i.e. carriage of your own goods in your own vehicles driven by yourself or your employees, or in the delivery of goods to a customer who has bought those goods from you, then you do not need a Road Haulage Operator’s Licence.

Road Passenger Transport Operator Licence 

You need a Road Passenger Transport Operator's Licence if you are carrying passengers by road for hire or reward in vehicles constructed and equipped so as to be suitable for carrying nine or more passengers.

"Hire or Reward" arises when you are paid for carrying passengers. If carrying passengers is not your main business, and if you are not charging your passengers a fee, then you do not need a Licence.

For example, a hotel that owns a bus that it uses to ferry its guests, as a complimentary service, to and from an airport or tourist attractions, would not need a Licence.

Make a Complaint relating to Unlicensed Haulage

If you have any concerns that an operator may be acting illegally as regards Operator Licensing requirements you can report your concerns in confidence to the RSA in any of the following ways

  • In Person – Call into our office, Clonfert House, Bride Street, Loughrea, Co Galway.  Where you can speak to one of our staff in the strictest confidence
  • In Writing – Post your complaint to Enforcement Section, Road Safety Authority, Clonfert House, Bride Street, Loughrea, Co Galway
  • By email – Complete a complaint form (DOC)​ and submit to [email protected]
  • By phone – You can speak to one of our staff on 091 872600 (enforcement section) or call our lo-call confidential hotline on 1890 253 163.
  • Online - make a complaint online​​ via our website.​

Further information

 If you have any queries in relation to completing your application for a:

  • Road Haulage Operator’s Licence
  • Road Passenger Transport Operator’s Licence

Please contact:

Road Transport Operator Licensing Unit
Department of Transport, Tourism & Sport 
Clonfert House
Bride Street
Loughrea
Co Galway

Telephone Lo-call: 1890 44 33 11
Fax: 091-872999

Email: [email protected]
Website: www.transport.ie

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