IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through MyRoadSafety.ie

 

When will I get a driving test?

We’ve launched a new online tool that estimates when you will be invited to book your car driving test. You must already be on the waiting list and eligible to sit a test. Know more >

 

Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal MyRoadSafety.ie to apply for a driving test and add yourself to the waiting list. This video will show you how

 

Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

 

Owners & managers

Key rules for digital drivers

Some good habits for drivers of vehicles fitted with digital tachographs 

When driving a vehicle with a digital tachograph, you should:

  • use the driver card every day you drive, starting from the moment you take over the vehicle
  • set the mode switch to the correct activity and make sure to use it
    throughout your working period to record other work, periods of availability, rests and breaks
  • remove your driving card when the vehicle is taken over by another driver, or when the vehicle is not under your custody or if another driver could drive it
  • protect your card, keep it clean and do not bend it
  • record the country in which you begin and end your daily work period
    (always doing this at the start and end of the period)
  • manually enter your activities of any – other work, breaks, rest and periods of availability – since you last removed your driver card from a tachograph.

From 1 January 2008, you must be able to produce, whenever an enforcement officers requests them:

  • your driver card
  • any manual record and printout made during the current day and the
    previous 28 days and
  • analogue charts for any vehicle fitted with an analogue tachograph driven by the driver in the current day and the previous 28 days

Make a Complaint relating to Vehicle Roadworthiness, Drivers Hours, Tachographs and/or Unlicensed Haulage

If you have any concerns that an operator or driver may be acting illegally as regards Driver Hours/Tachograph requirements you can report your concerns in confidence to the RSA in any of the following ways

  • In Person – Call into our office, Clonfert House, Bride Street, Loughrea, Co Galway.  Where you can speak to one of our staff in the strictest confidence
  • In Writing – Post your complaint to Enforcement Section, Road Safety Authority, Clonfert House, Bride Street, Loughrea, Co Galway
  • By email – Complete a complaint form (DOC)​ and submit to [email protected]
  • By phone – You can speak to one of our staff on 091 872600 (enforcement section) or call our lo-call confidential hotline on 1890 253 163.
  • Online - make a complaint online​​ via our website.​