IMPORTANT NOTICE

Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through MyRoadSafety.ie

 

When will I get a driving test?

In line with the easing of restrictions, we are offering driving test invitations to those who are eligible to take their test and have been waiting the longest. Know more >

 

Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal MyRoadSafety.ie to apply for a driving test and add yourself to the waiting list. This video will show you how

 

Essential Driver Training (EDT) update

Approved Driving Instructors (ADI’s) can now offer EDT to all customers so learner drivers no longer need to complete an essential worker declaration form. Know more >

 

 

Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

 

Alerts

Check on this page for customer notifications

27 July 2021

Coronavirus (COVID – 19) Services Update

Update on RSA Services affected by updated Level 5 Covid-19 Restrictions

The Government has decided on the safe and gradual and phased reopening of some driver services through the Road Safety Authority. All our services are now available to the public and a gradual resumption of normal activity will take place over the coming weeks.

Customers can be assured that all services are being delivered in line with Government policy and health guidelines to prevent the spread of Covid-19. Please make sure you are aware of these restrictions before attending for appointments and please come prepared.

Below is an update on the status of RSA services.

Driving Test

The driver testing service has continued to operate during Covid-19 restrictions and since last October has been prioritising essential workers. In May the Government permitted the gradual reopening of the service for those customers who fall into the ‘non-essential’ category. We will continue to build on this and Driver testing operations have begun to fully reopen, on a gradual basis, as additional capacity comes on stream.

This means, in the interest of fairness, we will be offering invitations for test appointments to those waiting longest who are ready and eligible to take the test.

The public’s continued patience and understanding is requested as plans are put in place to return safely and gradually to delivering tests fairly to all customers.

When the driving test service has fully resumed normal service, we intend to launch a new online tool that will allow every customer, who is eligible to take their test, on our waiting list to see a timeframe on which they can expect to receive their invitation for a test appointment.

Although the wait time may be longer than we would like, this should help ensure fairness to those waiting longest and give some certainty to customers about their status on the waiting list. It will also allow them plan towards taking their driving test. Customers who are waiting for a test do not need to contact the RSA as we have everyone’s details and we will be directly in contact with customers when it is their turn to be invited for a test.

We also plan to publish the broad principles that will describe the approach by which driving test appointments will be allocated so that customers and the public generally will see that a fair and transparent process is in place to test customers.

While the driving test itself has not changed, there are elements of the service that are now different due to Covid-19. This is so that we can ensure the safety of our driver testers and our customers. To find out more, check out the video here.

For more information about the driving test please see our FAQ's here

Driver Theory Test (DTT)

The gradual re-opening of in-person driver theory test centres commenced on 8th of June. The Road Safety Authority reopened test centres and introduced capacity to increase the number of tests from an average of 15,000 tests (in normal times) to 25,000 tests monthly, to tackle the backlog and shorten waiting times. 

The test centres have extensive COVID-19 measures in place to protect both customers and staff and to ensure the safe delivery of the service. Plans are now being put in place to increase capacity to 50,000 appointments at test centres on a gradual basis in line with public health requirements.

The Department and the RSA are very conscious of the significant number of people waiting to take their driver theory test. Every possible measure is being put in place to ensure that the maximum number of customers can be served while public health guidance is strictly adhered to. The public’s continued patience and understanding is requested as plans are put in place to safely and gradually increase capacity.

Information about the theory test including the online tests is available on the website at www.theorytest.ie

National Driver Licence Service (NDLS)

The National Driver Licence Service (NDLS) is open for all customers.

NDLS customers who have a Public Services Card or MyGovID can apply online at www.ndls.ie. Customers are reminded that due to public health measures in place to tackle the spread of the Covid -19, walk-in appointments are no longer available in NDLS centres. You must book an appointment to attend an NDLS centre, you can do so at www.ndls.ie

You can book an appointment at www.ndls.ie

National Car Testing Service (NCTS)

Due to Covid-19, all compliant vehicles had their test date extended by 4 months. A vehicle with a test due date on or after 28 March 2020 has now had their test due date extended by 4 months. 
See example below:

Original NCT Expiry Date New NCT Test Due Date
28 December 2020 28 April 2021
10 March 2021 10 July 2021
15 June 2021 15 October 2021


Note:  All Cars first registered on or after 1st August 2016 are not eligible for the 4-month extension.
 

Customers should note this change and are encouraged to check their new test due date on the Check NCT Due Date section on the NCTS website before booking their test.

NCTS are reminding customers that if they book a test that is more than 90 days earlier than the test due date, the test will be a voluntary early test and the NCT certificate issued will be valid for 1 or 2 years (depending on the age of the vehicle) from the date of the successful test.  NCTS are asking customers to note carefully the website messages they receive throughout the course of the booking process.

See here for frequently asked questions about COVID-19 and the resumption of the National Car Testing Service.

 

Commercial Vehicle  Roadworthiness Testing (CVRT)

The Commercial Vehicle Roadworthiness Testing service (CVRT) has been identified as an essential service and centres remain open. Anyone with an appointment to attend a CVRT centre should attend as normal and are exempt from Level 5 travel restrictions.

It may be useful to bring proof of your appointment if stopped by a member of An Garda Síochána on your way to your test. See here for frequently asked questions about COVID-19 and the resumption of Commercial Vehicle Roadworthiness Testing. 

Commercial vehicle owners have the responsibility to ensure their vehicle(s) are maintained in a roadworthy condition when used on a public road. Further information on vehicle maintenance can be found here.

RSA Enforcement Activity

RSA enforcement activities will be continuing as normal under Covid19 Level 5 restrictions.

For more information on RSA Enforcement click here – https://www.cvrt.ie/en/Operator-Driver-Obligations/Pages/default.aspx

 

Tachograph Card Applications

The RSA are continuing to process Tachograph card applications without any current delays. Our processing team are working remotely which may result in delays going forward, but we will endeavour to keep any delays to a minimum. To assist with this, it is vital that all applications for driver cards are correctly completed and all requested supporting documentation being supplied is in order. The RSA recommends that applicants use the on-line digital tachograph system apply here rather than the traditional paper-based application forms.

 

Education Services

The following RSA education services are available virtually:

  • The child car seat checking service - Check it Fits , click here for more information
  • The National Road Safety Education Service, please email [email protected] for further details.
  • Primary and Secondary Teacher led road safety education programmes through our Virtual Learning Environment – please visit https://roadsafetyeducation.rsa.ie/
  • StreetSmart – ‘bringing road safety to life in a fun way for young children’ – for more information or to book a virtual  StreetSmart experience, please email [email protected]
  • CORE – RSA Virtual Hub – a 3D event space offering a first-class road safety learning experience for all age groups.  For more information, please email [email protected]

However, it is unfortunate the following education services are suspended at this time:

  • The Interactive Road Safety Shuttle
  • Roll Over Simulator

Essential Driver Training

Approved Driving Instructors (ADI's) can now deliver EDT training to all drivers, regardless of status.  As a result, the RSA can confirm that ADIs can now resume delivering lessons to all customers regardless of their status. Learner drivers no longer need to complete the ‘essential worker’ self-declaration form and present it to an ADI to take EDT or non-EDT lessons.

ADI’s must also continue to adhere to Government and HSE guidelines taking all necessary and appropriate measures to prevent the spread of Covid 19 (see www.gov.ie)

Initial Basic Training for Motorcyclists

Initial Basic Training (IBT), the programme of mandatory lessons that all learner motorcyclists must complete with an Approved Driving Instructor (ADI) before sitting a driving test, resumed from 10 May. The RSA continues to deliver motorcycle testing.

Certificate of Professional Competence (CPC)

The Certificate of Professional Competence (CPC) periodic training has been identified as an essential service and CPC centres remain open. Drivers with scheduled training should attend as normal for their CPC training and if attending they are exempt from Level 5 travel restrictions.

Due to the continued Covid-19 situation, with effect from 6 March 2021 Driver CPC cards will be further extended by EU Regulation. This means that Driver CPC cards that expired or will expire between 1 September 2020 and 30 June 2021 will be extended by 10 months. In addition, Driver CPC cards that expired during the initial period 1 February 2020 and 31 August 2020 (which were extended for 7 months) and will fall to expire again during the period 1 September 2020 and 31 March 2021 will be extended again for 6 months or until 1 July 2021 whichever is the latest. Please see more here

 

RSA’s guidance on fitting Perspex panels or other physical barriers to the interior of a vehicle during the Covid19 pandemic

If you are considering fitting your vehicle with perspex panels or any other physical barriers during the Covid19 pandemic, you should contact the vehicle’s original manufacturer or authorised distributor. They are best placed to advise if there are any safety implications or if it is possible to carry out the proposed fitting without affecting the performance of the vehicle’s safety features, e.g. airbags etc. You must also ensure that such any installation does not present a danger to the driver, occupants or any other road user. It is important to remember that, under Irish road traffic regulations it is the responsibility of the owner and or driver to ensure that their vehicle is maintained in a roadworthy condition at all times when used in a public place.

Glazing for motor vehicles must meet with the requirements of UNECE Regulation 43 - Uniform provisions concerning the approval of safety glazing materials and their installation on vehicles. This Regulation sets out standards for safety glazing materials intended for installation as windscreens or other panes, or as partitioning. See extract below taken from this regulation regarding the general requirements for safety glazing;

General Requirements
6.1. All glazing materials, including glazing material for the manufacture of windscreens, shall be such that, in the event of shattering, the danger of bodily injury is reduced as far as possible. The glazing material shall be sufficiently resistant to the incidents likely to occur in normal traffic, and to atmospheric and temperature conditions, chemical action, combustion and abrasion.
6.2. Safety glazing materials shall in addition be sufficiently transparent, shall not cause any noticeable distortions of objects as seen through the windscreen, and shall not give rise to any confusion between the colours used in road-traffic signs and signals. In the event of the windscreen's shattering, the driver shall still be able to see the road clearly enough to be able to brake and stop his vehicle safely.

Please note the regular light transmittance in the case of a windscreen and other glazing that is located in a position requisite for driving visibility shall not be less than 70%.

It should be noted that if such panels or glazing is being fitted to a vehicle that is used for ‘hire and reward’ i.e. commercial purposes it is classed as a work place environment and will be governed by health and safety legislation. It may be useful to contact the Health and Safety Authority (HSA) for information on additional health and safety / legal obligations that arise on this issue. See here their webpage on Driving for Work and their contact details here

 The RSA refers you to the HSE Coronavirus- COVID-19 Public Health Advice and Guidance as per the following link; https://www2.hse.ie/conditions/coronavirus/coronavirus.html

 

View Link