The most important thing is that you let us know as soon as possible.

Someone else may well be able to take your time slot.

You will not lose your fee if you:

• give at least 10 days notice
• have not previously cancelled more than two appointments

 You will lose your fee if you:

• give less than 10 days notice
  OR
• have already cancelled two test appointments  

How do I cancel

 You can cancel by:

Post:

Driver Testing Section,
Road Safety Authority,
Government Offices,
Ballina,
Co. Mayo

Fax:

096 78290

Phone:

You can phone Lo Call 1890 40 60 40 - please note you can leave a message if you call outside of office hours and one of our customer agents will contact you. 

Email:

Send an email to [email protected]

What happens if the RSA cancel my test

In a small amount of exceptional cases we may have to cancel your test at short notice.

This may arise due to:

• hazardous weather conditions
• a tester being absent unexpectedly
• other exceptional circumstances 

In these cases we will arrange another test for you free of charge at the earliest date possible.

We will make every effort to notify you as soon as possible if we are forced to cancel your test so please make sure you give correct contact information to us when you are applying.