eCall on vehicles

Yes. From 31 March 2018 eCall 112 systems are mandatory in all new types of cars and light commercial vehicles with the possibility of retrofitting in older cars.

You can contact vehicle manufacturer or authorised distributor. A malfunction lamp can also illuminate on the dashboard.

It is normally located around the internal rear-view mirror or reading lights area, but this can vary with vehicle manufacturers. You can refer to owner’s manual or contact the manufacturer or authorised distributor.

Following any collision, it should be checked by the original manufacturer or authorised distributor.

You will need to contact the vehicle manufacturer or authorised distributor.

eCall in-vehicle system is tested where fitted at NCT since 20 May 2023 in accordance with EU legislation.

Galileo is Europe’s Global Navigation Satellite System (GNSS) which establishes the exact position of the vehicle, the vehicle details and direction of travel, and through its network notifies the emergency services. This can only be done provided the device is still in working order and not damaged in the collision and that the area is covered by the network.

Yes. It can be triggered manually by pushing the eCall button in the vehicle normally located around the internal rear-view mirror or reading lights area but this can vary with vehicle manufacturers. You can refer to the owners’ manual or contact the manufacturer or the authorised distributor for its exact location.