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Vehicle Owners

Automotive Market Surveillance Authority (AMSA)

The role and responsibilities of the Automotive Market Surveillance Authority (AMSA). 

We are the Automotive Market Surveillance Authority (AMSA) in Ireland, appointed by the Department of Transport in line with EU legislation

Our role is to carry out market surveillance to ensure that new vehicles and their components meet with type approval requirements under EU Regulation 2018/858 and was given further effect in Irish law through S.I. No. 556/2020. This applies to health, safety, the environment and any other aspect of public interest protection. For more information see our type-approval webpage.


Vehicle types

As AMSA we are responsible for vehicle categories M, N and O, which includes passenger cars, light commercial vehicles, heavy commercial vehicles, buses and trailers. 


Vehicle safety recalls

If a vehicle safety defect is found anywhere in Europe, we are alerted through RAPEX, the EU vehicle recall portal, and in turn notify the Irish public by publishing the defect on our vehicle recall section below.  

A vehicle recall occurs when a manufacturer identifies a fault relating to a particular component(s) that poses a serious risk to road safety, public health or the environment and recalls the vehicle to repair the issue. 

The vehicle manufacturer must contact the owner directly to notify them of the following: 

  • why the vehicle is being recalled 
  • what you should do next
  • who you should contact. 

The information below outlines vehicle recalls from January 2022 for vehicle categories M, N and O


Recalls by manufacturer (2023)

Recall campaign next steps

Gowan Distributors Limited (Citroën Ireland) will be writing directly to all affected customers advising them to make an appointment with their local dealer/authorised repairer, where all necessary repairs/replacement of parts will be carried out.

If you believe that your vehicle may be impacted by any of the recall(s) below, then you can contact Citroen’s Contact Centre on 01 810 88 00 or alternatively, you can identify your closest Citroen dealer using this online toolOpen in new browser tabOpen in new browser tab.

Gowan Distributors Limited (Citroën Ireland) recalls certain Citroën Jumpy and Jumpy Spacetourer vehicles

10 January 2023

Gowan Distributors Limited (Citroën Ireland) is carrying out a voluntary recall of certain Citroën Jumpy and Jumpy Spacetourer vehicles.

A safety issue has been identified that in a certain number of vehicles, the fuel line may come into contact with the bodywork and plastic parts. There is a risk of fuel leakage in the rear part of the vehicle, with the result that the vehicle loses road contact or road users close to the vehicle could slip.

There are 145 vehicles affected in the Republic of Ireland that were produced between 29 January 2020 to 21 January 2022.

Recall campaign next steps

IVECO Limited will be writing directly to all affected customers advising them to make an appointment with your nearest or preferred authorised IVECO service centre as soon as possible. If you believe that your vehicle may be impacted by any of the recall(s) below, then you can contact Iveco via email [email protected]com or use the  link hereOpen in new browser tabOpen in new browser tab to find your nearest Iveco Limited Dealer.

IVECO Limited recalls certain Iveco S WAY range / X WAY commercial vehicles

13 January 2023

IVECO Limited is carrying out a voluntary recall of certain Iveco S WAY range / X WAY commercial vehicles.

An issue has been identified whereby IVECO identified a possible safety related problem on certain vehicles within a specific production range relating to the cab tilting cylinder support.

There are 95 vehicles affected in the Republic of Ireland that were produced between July 2022 to November 2022.

 

Recall campaign next steps

Kia Ireland will contact all affected customers to advise of further steps.

If you believe your vehicle may be impacted by any of the recall(s) below, Kia Ireland Customer Care may be contacted at (01) 6497458. 

Kia Ireland recalls certain Kia Sportage (SLe) vehicles

4 January 2023

Kia Ireland is carrying out a voluntary recall of certain KIA Sportage (SLe) passenger vehicles.

A safety issue has been identified whereby the Hydraulic Electronic Control Unit (HECU) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

There are 3,852 vehicles affected in the Republic of Ireland that were produced between 15 May 2013 to 17 November 2015.

Kia Ireland recalls certain Kia Sorento (MQ4) vehicles

4 January 2023

Kia Ireland is carrying out a voluntary recall of certain KIA Sorento (MQ4) passenger vehicles.

A safety issue has been identified whereby the electric oil pump within the 8-speed dual-clutch transmission (DCT) may experience an internal fault which can result in a loss of drive power, increasing the risk of a crash.

There are 509 vehicles affected in the Republic of Ireland that were produced between January 2020 to August 2022.

Recall campaign next steps

Leeson Motors Limited (Opel Ireland) will directly contact all affected customers advising them to make an appointment with their local Opel Dealer or Authorised Repairer where any necessary repairs will be carried out.

If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Opel on 01 533 9818 or email [email protected].

Leeson Motors Limited (Opel Ireland) recalls certain Opel Vivaro, Vivaro life and Zafira vehicles

10 January 2023

Leeson Motors Limited is carrying out a voluntary recall of certain Opel Vivaro, Vivaro life and Zafira vehicles. 

The issue has been identified whereby the fuel line may come into contact with the bodywork and plastic parts. There is a risk of fuel leakage in the rear part of the vehicle, with the result that the vehicle loses road contact or road users close to the vehicle could slip.

There are 258 vehicles affected in the Republic of Ireland that were produced between 6 October 2020 to 21 January 2022.

Recall campaign next steps

Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out. To check if your vehicle is affected by this recall campaign, please visit the Toyota Recall CheckerOpen in new browser tabOpen in new browser tab and input your Vehicle Identification Number (VIN).

If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Toyota Ireland's Contact Centre by phone on 1800 111 133 or by email at [email protected].

Toyota Ireland recalls certain Proace City vehicles

16 January 2023

Toyota Ireland is carrying out a voluntary recall of certain Proace City vehicles.

A safety issue has been identified with the affected vehicles whereby there is an error in the specific software calibration of the traction battery control unit. Consequently, a false detection of the cell voltage and/or the battery temperature could occur.

In such condition the failsafe system will cut the motor power to prevent any damage to the traction battery, leading to loss of drive. This may increase the risk of an accident.

There are 11 affected vehicles in the Republic of Ireland that were produced between 6 September 2022 to 30 November 2022.

 

Recall campaign next steps

Volkswagen Group Ireland Limited has sent a letter to the registered owners of the vehicles affected informing them of the recall and the next steps to be taken.

If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Volkswagen Group Ireland Limited’s customer care on 1850 812 761, via [email protected] or speak to your local Volkswagen Retailer for further information.

Volkswagen Group Ireland Limited recalls certain Volkswagen ID. BUZZ vehicles

19 January 2023

Volkswagen Group Ireland Limited is carrying out a voluntary recall of certain VW ID. BUZZ vehicles.

A safety issue has been identified whereby due to a manufacturing error in individual tyres, there is a possibility of sudden loss of air to summer tyres of size and design 255/50 R19 107T XL Eco Contact 6Q ContiSeal (+). A sudden loss of air may affect driving stability and lead to an accident.

There are 10 vehicles affected in the Republic of Ireland that were produced between 18 July 2022 to 4 November 2022.
View recalls in 2022
View recalls in 2021

Frequently asked questions

This content is for general information only. It does not, and is not intended to, provide legal or technical advice or to represent a legal interpretation of the matters it addresses.

When a vehicle part(s) is found to be dangerous or defective during use, the manufacturer must recall the vehicle to fix the issue.
Previously the Competition and Consumer Protection Commission (CCPC) provided information on vehicle safety related recalls in Ireland. The Road Safety Authority (RSA) has now been appointed by the Department of Transport (DoT) as the Automotive Market Surveillance Authority (AMSA) and will provide information for safety related recalls on motor vehicle categories M, N and O.
The AMSA is notified of vehicles which are subject to recall through an EU portal called Rapid Exchange of Information System (RAPEX).
Once the manufacturer has been made aware of the recall issue, they must immediately inform the approval authority and agree a course of action with them to repair the fault(s). The NSAI will be involved with a recall if they were the approval authority that issued the approval in the first instance.
The manufacturer must immediately inform the approval authority who granted approval to the vehicle concerned and propose appropriate remedies. The approval authority must then communicate the proposed measures to all other member states without delay. Note that the approval authority may withdraw an EC vehicle type-approval if the manufacturer does not propose and implement effective remedies.

In addition to the tests for approval, there are many more tests carried out on a vehicle during its design and production.

These are carried out by the vehicle manufacturer. Extensive testing ensures that a vehicle will meet legal requirements and also perform adequately during its useful life.

While a vehicle component may have passed tests to ensure that it performs adequately during its life, it may still fail during use. This is because vehicle testing has difficulty in replicating exactly how a component will behave after many hours of driving or under unexpected or unlikely circumstances.

The recall system ensures that problems encountered during driving are acted on by the manufacturer.

Vehicle recalls dating from 2011 to 2020 are located in this archive.

If you are concerned that your vehicle was subject to a recall and you missed it, you should contact the manufacturer or authorised distributor.

In the case of a second-hand vehicle which was subject to a recall, the previous owner may have had the vehicle checked. Documentation showing this should be with the owner’s manual or vehicle documentation in the storage compartment. You can also check with the authorised distributor quoting the vehicle identification number (VIN).

The manufacturer will endeavour to contact all owners of affected vehicles. They will engage with the Driver and Vehicle Computer Services Division (DVCSD) in order to attain the contact details of registered owners. Therefore, it is important that the details recorded on the National Vehicle and Driver File (NVDF), particularly your ownership details are always up to date. If you wish to amend these, you can email them at [email protected] 
Once you have been contacted it is your responsibility to bring the affected vehicle to the nearest dealership for repairs and or adjustments. If this is a safety critical recall it should be done immediately.
No. The NCT is not responsible for policing vehicle recall issues. If you have safety concerns over a vehicle recall issue, we recommend you contact the original manufacturer or authorised distributor. The NCT is a check test that the vehicle meets the minimum roadworthiness requirements without any dismantling of the vehicle and that parts required to be tested, where visible and accessible, meet a basic standard on the day of the test. The NCT is not and cannot be deemed a warranty.
A vehicle may have been launched on the Irish market after the recall issue was rectified or the recall campaign did not concern any vehicle registered in Ireland. If you feel your vehicle may be subject to a recall campaign, please contact the manufacturer. If you have any queries in relation to recalls, contact us in the RSA at [email protected]