Find Help & Support

Please fill in your contact details so that we can keep you updated about your query.

If you've already booked an appointment:

Please log in to your MyRoadSafety account and cancel your driving test in the 'My Bookings' page. You will be asked to give a reason for cancelling, so please select 'incorrect category' from the drop-down menu. This entitles you to an automatic refund. You will then need to make a new driving test application for the correct category.

If you haven't yet booked an appointment:

You will need to request a refund for the incorrect category by completing the form below. Afterwards, you can log in to MyRoadSafety to make a new application for the correct category. 

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