Frequently Asked Questions

Need some help? Browse through the list of help and guidance on your driving test.

  • What is my driver number?
  • Do you have a problem applying online?
  • What are the current driving test booking restrictions?
  • I want to cancel/reschedule my test appointment
  • Driving test waiting times
  • Have you completed Essential Driver Training? (EDT)
  • I could not select a driving test appointment
  • Weather disruptions
  • When will I receive a test date?
  • Short notice test
  • Driving test vehicle
  • I drive an automatic vehicle
  • How do I update my details on my driving test application?
  • Dates that you are unavailable for driving test
  • Reduced Essential Driver Training (EDT) and/or Exemption from the 6 Month Rule
  • Where can I send my documents to?
  • Do you have a driving licence query?
  • If none of the above apply to you
  • Useful Links
  • I have not received a driving test date yet
  • I was unable to schedule my driving test when applying online
  • I can't apply for the driving test online as the system doesn't recognise my details
  •  

    What is my driver number?

    You require your driver number in order to be able to make a booking for a driving test. Your driver number is unique to you for all your licence records. This number can be found at 4d on the plastic licence or 5 on the paper licence. For further information on your learner permit and driver licensing contact the National Driver Licence Service (NDLS) www.ndls.ie.

    Do you have a problem booking online?

    Any problems with registration or login? Read our MyRoadSafety FAQs for help and guidance.

    Driver number:

    - Your driver number is the nine digit number that appears at number 4d (on the plastic licence or 5 on the paper licence) on your learner permit. Your driver number is unique to you for all your licence records.
    - Please ensure that you enter your name and date of birth exactly as they appear on your learner permit. While not case sensitive, please ensure that you enter apostrophes, spaces and fadas.
    - While you can make a booking for a driving test if your learner permit is out of date you will need a valid learner permit when you attend for your test. 

    - In the case of first-time learner permit holders, you may make a booking for a driving test before the statutory six month period expires, however, you cannot sit a driving test until the six month period expires.

    Instances where you cannot book online:

    - You do not have an Irish driver number
    - You already have a valid driving test booking in the same vehicle category 
    - Your learner permit has expired by over 5 years therefore you will need to take a driver theory test before applying for a new learner permit
    - If you have recently applied for a learner permit it takes seven days to update on our system.

    PPSN number not accepted:

    If you are having problems with your PPSN you will have to contact MyGOV.ie to verify your PPSN details. 

    Line 2 of your address required:

    If you do not have a line 2 in your address, please repeat line 1 of your address into line 2 and save these changes.

    Error message “You have a booking for a driving test”:

    This can occur if you already have a driving test booking for the category of test for which you are trying make a new booking.

    If none of the above apply to you

    If none of the above refer to you and you are unable to book a test online, you can download a driving test booking form from our website; click here

    Complete the driving test booking form and include details of your driver number and post to the Driver Testing Section, Road Safety Authority, Moy Valley Business Park, Primrose Hill, Ballina, Co. Mayo, F26 V6E4

     

    What are the current driving test booking restrictions?

    Appointment slots are currently limited to those who have been invited to book a test.

    If you are already on the driving test waiting list, please do not log in to check for availability. Appointment slots are limited to those who have been invited to book a driving test and we will contact you directly when appointments become available.

    If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign up or log in above.

    Essential workers

    Due to Covid-19 restrictions, we can only offer driving test appointments to essential workers at this time and test appointments are solely by invitation. 

    If you are an essential worker who has already applied for a driving test and need it urgently, please complete this  form.

    If you are not an essential worker and have an upcoming appointment scheduled, please log in and cancel your test. Don't worry, you won't lose your fee. It will be saved as a service credit for you to book a future test. Please allow a few days for this to process.

    We appreciate your patience and understanding at this time.

    Do you have further questions? Please see our special FAQ page about current driving test booking restrictions.

     

    I want to cancel/reschedule my test appointment

    If you cannot sit your test on the date you have chosen, you can cancel that test and make a booking for a new driving test.

    During current restrictions we can only offer a driving test to essential workers. Check if you are an essential worker.  

    When you register with MyRoadSafety.ie, you can set your driving goal. If no suitable test dates are available you will be presented with a facility to be placed on a waiting list.   When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety.ie to make your driving test booking.  Please note there is no need to contact us to schedule a test as we are unable to schedule driving tests over the phone or by email request.

    If you have cancelled two or more driving test appointments in the past or if you give us less than 10 days’ notice before your test appointment you will lose your fee and you will have to rebook and pay again.

    If you are having difficulty completing the cancellation yourself, then please click here. If you do need to cancel your test, it is really important that you tell us as soon as possible. If you tell us early enough, we will be able to give your time slot to someone else who urgently needs it.

     

    Driving test waiting times and Covid

    How long do I have to wait?

     

    We can only offer test appointments to essential workers at this time. On the day of your test, you will be asked to confirm that you’re an essential worker. If you are not, the test won’t go ahead.

     

    If you are an essential worker and need a test urgently please complete this online form.   

     

    If you are a non-essential worker and have an upcoming appointment scheduled please cancel your test. You can do this by signing up or logging into MyRoadSafety. Under ‘My Bookings’ you will see an option to cancel your test. You will not lose your fee in this instance. It will be saved as a service credit and you can use it to book a future test. We will contact you when future appointments become available.

     

    Have you completed Essential Driver Training? (EDT)

    Those taking out a first time car learner permit on or after 4th April 2011 must complete mandatory lessons known as Essential Driver Training (EDT). We cannot schedule you for a driving test until all 12 lessons of your Essential Driver Training (EDT) have been completed and uploaded to our database by your ADI. You can check your uploaded EDT lessons by clicking here

    If you find that there are any issues relating to lessons not uploaded please contact your ADI directly. If you are unable to resolve the issue with your ADI, you can contact the ADI Unit at adi@rsa.ie

     

    I was unable to schedule my driving test when booking online

    Self-scheduling:

    Due to Covid 19 we are experiencing higher demand for our service than usual.  In the interest of fairness, we are prioritising tests based on when a customer applied and is eligible.

    When you register with MyRoadSafety.ie, you can set your driving goal. If no suitable test dates are available you will be presented with a facility to be placed on a waiting list.   When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety.ie to make your driving test booking.  Please note there is no need to contact us to schedule a test as we are unable to schedule test over the phone or by email request.

    First time learner permit - 6 month rule: 

    First-time learner permit holders (in categories for cars, motorcycles and works vehicles (eg, tractors, JCBs) must wait six months after the start date of the particular licence category on their permit before they can take their driving test. We will automatically schedule an appointment for you when this period has lapsed and your EDT has been completed and uploaded by your Approved Driving Instructor (ADI).  Due to Covid 19 we are experiencing higher demand for our service than usual.  In the interest of fairness, we are prioritising tests based on when a customer applied and is eligible.   When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety.ie to make your driving test booking.  Please note there is no need to contact us to schedule a test as we are unable to schedule test over the phone or by email request.

    Weather disruptions

    From time to time we experience some disruption to our driving tests due to adverse weather conditions. Please click here to see any updates in relation to disruptions to driving tests.

     

    When will I receive a test date?

    Given the demand for driving tests and in the interests of fairness, for the foreseeable future we are prioritising customers in order of application date as well as applications from essential workers. When you register with MyRoadSafety.ie, you can set your driving goal. If no suitable test dates are available you will be presented with a facility to be placed on a waiting list.   When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety.ie to make your driving test booking.  Please note there is no need to contact us to schedule a test as we are unable to schedule test over the phone or by email request.

     

    Short notice test

    As a result of Covid restrictions, given the demand for driving tests and in the interests of fairness, for the foreseeable future we are prioritising customers in order of application date as well as applications from essential workers. We are working to meet the requirements of our customers and to this end we only have a short notice facility available to us on a limited basis. When you register on  MyRoadSafety.ie. you can set your your driving goal.  If no suitable test dates are available you will be presented with a facility to be placed on a waiting list.   When new driving test slots become available you will be contacted to advise you of this and invite you to log onto MyRoadSafety.ie to make your driving test booking.  Please note there is no need to contact us to schedule a test as we are unable to schedule test over the phone or by email request.

     

    If you have selected the short notice option when booking your test, we will contact you to let you know that new driving test slots have become available and you can view these by logging onto MyRoadSafety.ie where you can reschedule your test if you wish. Make sure you have all twelve EDT sessions completed, otherwise your test will be cancelled and you may lose your fee.

     

     

    Driving Test Vehicle

    You are required to bring a vehicle to the test centre on the day of your driving test. The Road Safety Authority does not provide a vehicle for your driving test. You must be insured to drive the vehicle you present to test with. The vehicle must display a current valid original insurance disc, current valid motor tax disc and NCT/CVRT disc if required. Vehicles may be hired from Approved Driving Instructors (ADI’s). Please click here to find Approved Driving Instructors.

    I drive an automatic vehicle

    You are not required to notify the Road Safety Authority that you will be sitting your driving test in an automatic vehicle. You can take your driving test in an automatic vehicle, however if you pass the driving test in a vehicle with automatic transmission, your driving licence will only allow you to drive a vehicle with automatic transmission. If you pass your driving test in a manual vehicle you will be licensed to drive both automatic transmission and manual vehicles in that category.

    How do I update my details on my driving test booking?

    If you wish to update your personal details, please click here.

     

    Reduced Essential Driver Training (EDT) and/or Exemption from the six month rule

    On 21 January 2019 the RSA introduced a shorter EDT programme for foreign license holders whose full licence from another country (jurisdiction) with which Ireland does not have an exchange agreement may qualify for exemption from EDT lessons 2,3,4,8,11 and 12.  Further information on EDT please click here.

    Please note that if you have made an application for reduced EDT and you have booking for a driving test, you cannot sit this test until you have proof that your application for reduced EDT has been approved.

    Where can I send my documents to?

    You can now upload all medical certificates, flight details and employers letters by logging into MyRoadSafety.ie You can also send your documents by post to Driver Testing Section, Road Safety Authority, Moy Valley Business Park, Primrose Hill, Ballina, Co. Mayo, F26 V6E4

    Do you have a driving licence query?

    If you have a query in relation to your Driving Licence/Learner Permit, Theory Test or Penalty Points please email lqueries@rsa.ie

    While you can make a booking for your driving test if your learner permit is out of date you will need a valid learner permit when you attend for your test.  To book your driving test while your learner permit is out of date you can use the driver number on your permit. This number is unique to you for all your licence records. Your driver number is the nine digit number that appears at number 4d. on your learner permit. If your permit is lost or stolen please contact your NDLS Office for details. In the case of first-time learner permit holders, you may may make a booking for a driving test before the statutory six month period expires.  However, you cannot sit a driving test until the six month period has expired.