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Reason for getting in touch

Many of our services are only just re-starting after being suspended for many months. We are slowly getting them back up and running and everyone is getting used to the new procedures that have been put in place to comply with the government’s and health authorities’ requirements to stop the spread of Covid19. This means that there will be reduced capacity across many of our services for a time as they come back. We ask you to please be patient and bear with us.

We are experiencing a high number of calls and emails to our customer service teams. While we are trying to deal with all customers in a timely and efficient manner, you may experience delays in accessing our services or in receiving responses to written queries.
We thank you for your patience and apologise for any inconvenience caused.

If you are contacting us to request a driving test appointment, please note we are offering applicants appointments for driving tests based on their date of application i.e. applicants who applied first are being offered the earliest test dates. Please DO NOT contact us to arrange a test, we will be in contact with you in due course. Thank you.

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