IMPORTANT NOTICE

 

Driving test update

Please note that our customer service agents cannot book or cancel driving tests over the phone or offer any updates on waiting times, so we kindly ask that you do not telephone our call centre for this information. 

 

Test appointments are solely by invitation

Test appointments are by invitation only so if you’re already on the driving test waiting list, no further action is needed. We’ll contact you directly when slots become available.

 

If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign in to MyRoadSafety now.

 

Urgent tests for essential workers only

Under current restrictions, we can only offer tests to essential workers. If you’re an essential worker who has already applied for a test and completed all your driver training please fill in this form and we’ll prioritise your application.

 

If you’re not an essential worker and have an upcoming appointment scheduled, please cancel your test. Don’t worry, you won’t lose your fee and you will be kept on the waiting list. Know more

 

Covid-19 safety measures

We have introduced new safety measures to the driving test which candidates must follow. Know more

 

Weather disruptions

Check if your driving test is affected by adverse weatherTests will be cancelled if conditions are unsafe.

 

Problem behaviour

Some children go through a phase of constantly slipping out of the child seat harness or safety belt, or incorrectly adjusting straps or seatbelts, or releasing the buckle during journeys. This can be very worrying and frustrating for parents or guardians. It could be serious or even fatal for a child if the manufacturer guidelines are not carefully followed.

You should check that:

  • the harness or seatbelt is adjusted correctly to your child, in line with the manufacturer’s guidelines, and
  • your child is comfortable.

Incorrectly adjusted harness straps may cause your child to be uncomfortable leading them to push straps off or open buckles.

Here are some typical problem behaviours with advice on what you can do.

If your child:

  •  Slips their arms out of the harness… make sure the shoulder straps are resting on, or slightly above, your child’s shoulders in a forward-facing seat.
  • Pushes the safety belt under their arms, behind their back or moves it into an incorrect position… make sure the seatbelt is correctly positioned on your child’s shoulder and pelvic area and that they are comfortable.
  • Releases buckles… make sure buckles are correctly fastened at all times.