Driving Test Update


Please note that our customer service agents cannot book or cancel driving tests over the phone or offer updates on waiting times, so we kindly ask you not to call for this information. Driving tests should be managed directly through



Essential workers can request an earlier driving test appointment

If you’re an essential worker who has already applied for a test and completed all of your driver training, please fill in this form and we’ll do what we can to prioritise your application. Know more >



Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal to apply for a driving test and add yourself to the waiting list. This video will show you how



Essential worker declaration form for driver training

Approved Driving Instructors (ADIs) can offer Essential Driver Training (EDT) to essential workers. If you need to complete your driver training, please fill in an  essential worker declaration form and present it to your instructor.





Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>

Extended rearward-facing child seat

Only move your child out of a rearward-facing baby carrier when their head has crowned the top of the seat, or they have gone over the maximum weight outlined by the manufacturer. Some extended rearward-facing seats can accommodate children up to 25kgs (55lbs) in the rearward position. They are larger than the Group 0 rearward-facing seats and, therefore, need to be fitted into the car. Make sure they can be fitted safely and securely into the car, as some cars may not be suitable.

A baby’s head is five times heavier on their bodies than an adult head on an adult body. Therefore, babies need extra support to protect their neck and head from a whiplash-type injury. Because of this, rear-facing car seats provide more support for your baby than forward-facing seats. They protect your baby’s head and neck much better than a forward-facing car seat does. This is because, in an impact, the force is spread out much more, rather than being focused completely on the baby’s neck, as would be the case in a forward-facing child car seat. (See Child Safety in Cars DVD.) Children should use these rear-facing seats for as long as possible.