IMPORTANT NOTICE

Driving test update 

 

Driving test waiting list

If you are already on the driving test waiting list, please do not log in to MyRoadSafety to check for availability. Appointment slots are limited to those who have been invited to book a driving test and we will contact you directly when appointments become available.

 

If you have received an invitation to book a test, need to cancel a test, or wish to join the waiting list, please go ahead and sign in to MyRoadSafety now. For anyone else, we kindly ask you to visit another time when our portal is not so busy. Thank you for your patience at this time 

 

We can only offer test appointments to essential workers

If you are an essential worker and haven’t already received a test appointment but need one urgently please complete this online form. We will contact you when appointments become available.

If you are not an essential worker and have an upcoming appointment scheduled, please cancel your test. Otherwise, it won’t go ahead and the slot will be lost. Don’t worry, you won’t lose your fee. It will be saved as a service credit for you to book another test in the future.

 

Covid-19 safety measures

We have introduced new safety measures to the driving test which candidates must follow. Know more

 

Weather disruptions

Check if your driving test is affected by adverse weather conditions. Tests will be cancelled if conditions are unsafe.

Find a test centre

Make a Complaint

The Road Safety Authority (RSA) is committed to providing an excellent quality service to all our customers in an efficient, effective and caring manner. It is the policy of the RSA to listen to and act upon Customer Complaints. We endeavour to act ethically and responsibly at all times in our dealings with members of the public and customers. We shall analyse and seek to correct any reported failings and also to prevent their recurrence.

If you wish to make a complaint in relation to any of the Services we provide, you may do so by filling out the form below or using our address details on the right. Complaints will be investigated and a written acknowledgement issued to the Customer within a timeframe of 10 working days from receipt of complaint.

Required fields *
Please provide as much detail as possible e.g campaign name, leaflet title, event etc
Please provide as much detail as possible e,g test centre, date of test etc
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