Driving Test Update

Please note that our customer service agents cannot manage driving tests over the phone, so we kindly ask you not to call for this information. Driving tests should be managed directly through


When will I get a driving test?

In line with the easing of restrictions, we are offering driving test invitations to those who are eligible to take their test and have been waiting the longest. Know more >


Need to add yourself to the driving test waiting list?

Please sign up or log into our new customer portal to apply for a driving test and add yourself to the waiting list. This video will show you how


Essential Driver Training (EDT) update

Approved Driving Instructors (ADI’s) can now offer EDT to all customers so learner drivers no longer need to complete an essential worker declaration form. Know more >



Covid-19 safety measures

We have put in place Covid-19 safety measures for the driving test which must be followed or your appointment will not go ahead. Know more>


Securing Vehicle Loads

Unsecured or improperly secured loads pose a safety risk. Loads carried in vehicles should always be secured so that they cannot move or fall from the vehicle.

The risks of carrying unsecured loads

Unsecured or inadequately secured loads pose a safety risk and could cause injury and even death. Unsecured or inadequately secured loads can shift when a vehicle is in motion and may cause:

  • Loss of control of vehicle
  • Objects to fall on or hit people
  • Road obstruction or collision where a driver is required to swerve to avoid fallen items
  • Spillages that may cause vehicles to lose control

Failure to secure loads properly may also result in financial losses due to damaged goods and vehicles, lost working time, clean up costs and legal costs.

Securing all loads, at all times

Loads must be secured even if the vehicle is only travelling a short distance or at low speeds. Loose items, even small ones such as laptops or tools, are potential missiles in a collision or other accident, and can cause serious injury to the vehicle occupants, other road users and pedestrians.

Who is responsible for securing loads?

Load security is not just the sole responsibility of the vehicle driver— employers, vehicle owners, drivers and loading and unloading staff all have a role to play in ensuring loads are secure.

Full details on vehicle load security

To find out more information on load security, your legal obligations and how you should go about properly securing loads, read our guidance leaflet The Basics of Load Security(PDF 319KB).

For further help, read the HSA’s load security page or contact the HSA at [email protected]

You may also wish to review legislation that relates to load security: